If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at
At MacKay Endeavors LLC doing business as CRC Excellence Academy (hereafter referred to as CRC Excellence Academy), or any websites associated with CRC Excellence Academy, we consider the privacy of our visitors to be extremely important. This privacy policy document describes in detail the types of personal information is collected and recorded by CRC Excellence Academy, or any websites associated with CRC Excellence Academy and how we use it.
WHAT INFORMATION WE COLLECT
a. Information You Provide Us
Here are some examples of data we collect from information you provide us:
· Customer Account Data:
When you purchase or are granted access to one of our Products (such as an online course, templates, etc.), you need to create a Customer Account. When you create your Customer Account, you must provide certain information like your email address and password. We collect data regarding which Products you have access to, how much you paid for those Products or services, the first date you signed into your Customer Account, the number of times you’ve signed into your Customer Account, the date of your last activity in your Customer Account and which lessons you’ve completed. For your security, the Company is unable to view your Customer Account password.
· Payment Data:
If you purchase a Company Product or service, we collect certain data about your purchase as necessary to process your request. You must provide certain payment and billing data directly to our third-party payment processing partners, including your name, credit card number, security code, expiration date, billing address, and zip code. For your security, the Company does not have access to or store sensitive cardholder data, such as full credit card numbers or card authentication data.
· Shared Public Content:
Our Sites permit you to publicly interact with us and other users, share content, post comments, and ask or answer questions. Such shared content may be publicly viewable by others depending on where it is posted. If such information is shared on a third-party platform, such as a social media site, the collection, use, and sharing of your data will also be subject to the privacy policies and related agreements of that third party.
· Forms and Surveys:
We may invite you to complete a form, survey, or otherwise provide feedback, either through our Sites or a third-party platform. If you participate, we will collect and store the data you provide us as part of your participation, such as your name and email address and any other requested feedback. If you submit this information via a third-party platform, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.
· Electronic Communications from Company:
If you elect to receive email notifications from us, we collect your name and email address so that we can send you email communications about the requested information, Products, and services.
· Customer Support: If you contact us (via email, phone, text, messaging platform, or through our social media channels), we may collect and store your name, email address, telephone number, the content of your message, information about your business and any other data you provide. Some Site transactions may require us to telephone or text the customer. We will not contact you by text without your prior consent.
b. Automatically Collected Information through Tracking Technologies
· Log Files :
Like many other Web sites, CRC Excellence Academy, or any websites associated with CRC Excellence Academy may make use of log files. These files merely logs visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’s analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.
· Cookies and Web Beacons:
CRC Excellence Academy, or any websites associated with CRC Excellence Academy uses cookies to store information about visitors’ preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors’ browser type or other information that the visitor sends via their browser.
· DoubleClick DART Cookie :
→ Google, as a third party vendor, may use cookies to serve ads on CRC Excellence Academy, or any websites associated with CRC Excellence Academy.
→ Google’s use of the DART cookie may enable it to serve ads to our site’s visitors based upon their visit to CRC Excellence Academy, or any websites associated with CRC Excellence Academy and other sites on the Internet.
→ Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL – http://www.google.com/privacy_ads.html
WHAT WE USE YOUR INFORMATION FOR
We use collected information in a variety of ways, including to:
· process and fulfill purchases of Products and services and keep you informed about the status of the same;
· communicate about and administer our Products, services, events, online webinars, programs and promotions (such as by sending transactional emails about your purchases and/or Customer Account, promotional materials, newsletters and other marketing communications);
· conduct surveys;
· create, administer and communicate with you about your Customer Account;
· respond to your inquiries, comments, and applications;
· conduct marketing and sales activities (including generating leads, pursuing marketing prospects, performing market research, determining and managing the effectiveness of our advertising and marketing campaigns and managing our brand);
· operate, evaluate and improve our business (such as by administering, enhancing and improving our Products and services; developing new Products and services; managing our communications and customer relationships; and performing accounting and billing activities).
The legal basis for processing your personal information as described above will typically be one of the following:
· Your consent;
· Performance of a contract with you or a relevant party;
· Our legitimate business interests; or
· Compliance with our legal obligations.
WHO WE SHARE YOUR INFORMATION WITH
· Mobile Phone Numbers:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
·Company Employees and Contractors
We may share your personal information within the Company to our employees and contractors in order to deliver our services and Products to you.
· Online Advertising Services
We may use third-party advertising services to deliver advertising about our Products and services on our Sites, as well as other websites and applications you use. The ads may be based on information we have collected (as outlined above) and information these advertising providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services and may be tailored to your interests. As per the above "Mobile Phone Numbers" section, your mobile phone number is not shared for marketing/promotional purposes.
· Law Enforcement, Legal Process and Compliance
We may disclose personal information about you (1) if we are required or permitted to do so by applicable law or legal process (such as a court order or subpoena), (2) to law enforcement authorities or other government officials to comply with a legitimate legal request, (3) when we believe disclosure is necessary to prevent physical harm or financial loss, (4) to establish, exercise or defend our legal rights, (5) in connection with an investigation of suspected or actual fraud or illegal activity or (6) otherwise with your consent.
· Change of Ownership
We reserve the right to transfer to relevant third-parties any information we have about you in the event of an actual sale of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation) or other business combination. In such case, we will require the relevant third parties to provide comparable levels of protection as we provide with respect to the information we share.
ADDITIONAL NOTICES:
Privacy Policies:
You may consult this listing to find the privacy policy for each of the advertising partners of CRC Excellence Academy, or any websites associated with CRC Excellence Academy.
These third-party ad servers or ad networks use technology in their respective advertisements and links that appear on CRC Excellence Academy, or any websites associated with CRC Excellence Academy, and which are sent directly to your browser. They automatically receive your IP address when this occurs. Other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by our site’s third-party ad networks to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on the site.
CRC Excellence Academy, or any websites associated with CRC Excellence Academy has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies :
You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. CRC Excellence Academy, or any websites associated with CRC Excellence Academy, privacy policy does not apply to, and we cannot control the activities of any third party practices, such other advertisers or web sites.
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.
Children’s Information :
We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity.
CRC Excellence Academy, or any websites associated with CRC Excellence Academy, does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that CRC Excellence Academy, or any websites associated with CRC Excellence Academy, has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately (using the contact in the first paragraph) and we will use our best efforts to promptly remove such information from our records.
Online Privacy Policy Only:
This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there and or all websites/opt in forms produced by CRC Excellence Academy.
This policy does not apply to any information collected offline.
Consent :
By using our website, you hereby consent to our privacy policy and agree to its terms.
UPDATING OR DELETING YOUR DATA
To update any of your data, you may contact us via email, text, or telephone to request edits. If you wish to access or delete any of the information we hold about you, please contact us via email. Please allow up to 30 days for a response. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request. Please note that we retain certain data where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions.
Update:
This Privacy Policy was last updated on:
Tuesday, October 1, 2024.
Should we update, amend or make any changes to our privacy policy, those changes will be posted here.
CONTACT INFO
CRC Excellence Academy
+1850-987-0950 (text and call)
Contact Us
Copyright 2024 CRC Excellence Academy.
All rights reserved